Lianna Chong is an organizational consultant passionate about helping the helpers. She has worked with professional caregivers for a decade to understand the effects of compassion fatigue, what promotes resilience, and how to retain employees in high-burnout sectors. She applies a whole-system approach to developing resilience strategies for individuals, teams, and organizational systems. She provides dynamic training and continuing education workshops for human service professionals.
Lianna has extensive experience designing and implementing organizational assessments. She works collaboratively with leaders to improve workplace culture, burnout, and psychological safety. She holds an MA in Organizational Psychology, a Master of Theological Studies, and is a Certified Fearless Organization Scan (FOS) practitioner. She has also served as Adjunct Faculty at William James College teaching quantitative and qualitative assessment. Her academic research includes group interventions for compassion fatigue and the impact of psychological safety on resilience.